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BenQ GV31 Portable Projector Recall

BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Updated July 30, 2026

BenQ has recalled its GV31 portable projector because the built-in lithium-ion battery can overheat, creating a serious risk of fire and burns that could cause injury or death.

Is the BenQ GV31 Portable Projectors recalled? Yes. This product was recalled by CPSC on July 30, 2026. Details below.

What is recalled

BenQ GV31 Portable Projector. White, circular design, approximately 5.2 inches by 8 inches by 7.5 inches, weighing about 3.7 pounds. Powered by a rechargeable lithium-ion battery. Sits on a gray base with a built-in speaker, carrying strap, lens, and control buttons on top. Shipped with a remote control. The brand name and model number (GV31) are printed on the label on the underside of the gray base.

Am I affected

You're affected if you own a BenQ portable projector with model number GV31. Flip the projector over and check the label on the underside of the gray base. If it reads "GV31," stop using it immediately.

What to do right now

Stop using the projector immediately. Contact BenQ for a free battery repair or a replacement projector, including free shipping. Register at https://www.benq.com/en-us/support/gv31recall.html to receive a prepaid label and packaging to return the product. Do not throw the projector or its battery in the trash, curbside recycling bins, or used-battery drop boxes at retail or home improvement stores. If you need to dispose of it before a replacement arrives, contact your local municipal household hazardous waste (HHW) collection center first to confirm they accept recalled lithium-ion batteries. You can also reach BenQ toll-free at 866-600-2367, Monday to Friday, 8:30 a.m. to 5:30 p.m. CT, or by email at [email protected].

Contact: BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email [email protected], or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.

The hazard

The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.

BenQ GV31 Portable Projector Recall, photo 1BenQ GV31 Portable Projector Recall, photo 2

Brands affected

BenQ GV31 Portable Projectors
Source
CPSC
Category
Household & Safety
Recall ID
cpsc-26647
Recalled
July 30, 2026
Read the official notice

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