High risk Vehicles

2025 Ford Explorer Rearview Camera Recall

2025 FORD EXPLORER: BACK OVER PREVENTION:SOFTWARE

Updated October 25, 2024

The rearview camera in certain 2025 Ford Explorer and Lincoln Aviator vehicles may fail at speeds of 10 MPH or higher, eliminating the driver's rear visibility and increasing crash risk. Ford will fix it with a free software update.

Is the Ford Motor Company recalled? Yes. This product was recalled by NHTSA on October 25, 2024. Details below.

What is recalled

2025 Ford Explorer and Lincoln Aviator vehicles with the accessory protocol interface module (APIM) software that may lose rearview camera display at 10 MPH or greater speed.

Am I affected

You're affected if you own a 2025 Ford Explorer or Lincoln Aviator. Check your owners' notification letter mailed March 28, 2025, or call Ford at 1-866-436-7332 to confirm your vehicle is included (recall number 24C34).

What to do right now

Get the free software update by contacting Ford customer service at 1-866-436-7332 to schedule an over-the-air update or dealer appointment. The update will restore your rearview camera function and complies with federal safety requirements.

Contact: Ford Motor Company

The hazard

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Brands affected

Source
NHTSA
Category
Vehicles
Recall ID
nhtsa-24V801000
Recalled
October 25, 2024
Read the official notice

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