Giantex Costway Portable Steam Sauna Recall
Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Updated May 28, 2026
Giantex and Costway branded portable steam saunas are being recalled because the steam diffuser can get too close to your body and cause burns from direct hot-steam contact. Stop using these saunas immediately and contact Giantex for a full refund.
Is the Giantex and Costway 2-liter and 3-liter Portable Steam Saunas recalled? Yes. This product was recalled by CPSC on May 28, 2026. Details below.
What is recalled
Giantex and Costway branded portable steam saunas (2-liter and 3-liter), sold as a set with a folding chair, foot roller, felt mat, and remote control. The enclosure comes in black, copper, beige, blue, green, and pink, with "Giantex" or "Costway" imprinted on the front. Affected model numbers and SKUs printed on the packaging are: Model Number / SKU BA7635US-BK / GT7635US-BABK BA7635US-CF / GT7635US-BACF BA7635US-GR / GT7635US-GR-BA BA7635US-NY / GT7635US-BANY BA7733US-BK / GT7733US-BK-AB BA7733US-CF / GT7733US-CF-AB BA7733US-GR / GT7733US-GR-AB BA7733US-PI / GT7733US-PI-AB BA7579US-BK / GT7579US-BK-BA BA7579US-CF / GT7579US-CF-BA BA7579US-GR / GT7579US-GR-BA
Am I affected
You're affected if you own a portable steam sauna branded "Giantex" or "Costway" and the model number or SKU on your packaging matches any of the combinations listed above (for example, BA7635US-BK or GT7733US-CF-AB). Check the front of the enclosure for the brand name and the product packaging for the model number or SKU.
What to do right now
Stop using the sauna immediately. Unplug the steam unit, then destroy the product by cutting its power cord. Take a photo of the cut cord and submit it to Giantex by email at [email protected] or through the recall page at https://www.giantex.com/pages/product-recall-notice to receive a full refund. You can also call Giantex toll-free at 844-242-1885 (available anytime) or visit https://www.giantex.com/ and click "Recall Information" at the top of the page.
Contact: Giantex toll-free at 844-242-1885 anytime, email at [email protected], or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
The hazard
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Brands affected
- Source
- CPSC
- Category
- Personal Care & Cosmetics
- Recall ID
- cpsc-26506
- Recalled
- May 28, 2026
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