Giantex & Costway Portable Steam Sauna Recall
Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Updated May 28, 2026
Giantex and Costway branded portable steam saunas are being recalled because the steam diffuser can sit too close to your body and spray hot steam directly onto your skin, causing burns. Stop using yours immediately and contact Giantex for a full refund.
Is the Giantex and Costway 2-liter and 3-liter Portable Steam Saunas recalled? Yes. This product was recalled by CPSC on May 28, 2026. Details below.
What is recalled
Giantex and Costway branded portable steam saunas (2-liter and 3-liter models) sold as a set with a folding chair, foot roller, felt mat, and remote control. Available in black, copper, beige, blue, green, and pink enclosures with the brand name printed on the front. Covered model numbers and SKUs: | Model Number | SKU | |---|---| | BA7635US-BK | GT7635US-BABK | | BA7635US-CF | GT7635US-BACF | | BA7635US-GR | GT7635US-GR-BA | | BA7635US-NY | GT7635US-BANY | | BA7733US-BK | GT7733US-BK-AB | | BA7733US-CF | GT7733US-CF-AB | | BA7733US-GR | GT7733US-GR-AB | | BA7733US-PI | GT7733US-PI-AB | | BA7579US-BK | GT7579US-BK-BA | | BA7579US-CF | GT7579US-CF-BA | | BA7579US-GR | GT7579US-GR-BA | Model numbers and SKUs are printed on the product packaging.
Am I affected
You're affected if you own a Giantex or Costway portable steam sauna whose packaging shows any of the model numbers (BA7635US-BK, BA7635US-CF, BA7635US-GR, BA7635US-NY, BA7733US-BK, BA7733US-CF, BA7733US-GR, BA7733US-PI, BA7579US-BK, BA7579US-CF, or BA7579US-GR) or matching SKUs listed above. Check for the brand name "Giantex" or "Costway" printed on the front of the enclosure and compare the model number or SKU on the box or packaging.
What to do right now
Stop using the sauna immediately. To get a full refund: unplug the steam unit, cut its power cord to destroy the unit, photograph the destroyed product, then submit the photo by email to [email protected] or online at https://www.giantex.com/pages/product-recall-notice. You can also call Giantex toll-free at 844-242-1885 (available anytime) or visit https://www.giantex.com/ and click "Recall Information" at the top of the page.
Contact: Giantex toll-free at 844-242-1885 anytime, email at [email protected], or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
The hazard
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Brands affected
- Source
- CPSC
- Category
- Personal Care & Cosmetics
- Recall ID
- cpsc-26506
- Recalled
- May 28, 2026
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