Little Giant ladders with Rapid Locks Recall

→ What to do right now

Consumers should stop using the recalled ladders immediately until they review the information at www.littlegiantladders.com/pages/recalls or via the QR code on the ladder and contact Little Giant for a repair kit containing warning labels and instructions. The additional instructions and labels, which should be affixed to the ladder, advise consumers to verify that their Rapid Locks are properly engaged before every use and to maintain their locks with lubrication. Consumers who follow the provided instructions and have a Rapid Lock that does not function properly after the application of lubrication should contact Little Giant for evaluation. If a lock does not function properly after this evaluation, the company will offer the choice of a replacement ladder of the same or equivalent model or a refund ranging from a depreciated value determined by date of purchase up to full purchase price for ladders purchased within the past 12 months.

Contact: Little Giant toll-free at 866-201-9069 from 6 a.m. to 3 p.m. MT Monday through Friday or visit www.littlegiantladders.com/pages/recalls or www.littlegiantladders.com and click on RECALLS at the top of the home page.