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Mercedes-Benz EQS SUV Recall 2025 - Backup Alert

2025 MERCEDES-BENZ EQS SUV 580 4MATIC: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Updated June 5, 2025

Certain 2022-2025 Mercedes-Benz S-Class, EQE SUV, EQE, EQS SUV, and EQS vehicles have a software defect in their backup warning system that causes an incorrect pedestrian alert sound when reversing. This may fail to warn pedestrians of a backing vehicle, increasing crash risk.

Is the Mercedes-Benz USA, LLC recalled? Yes. This product was recalled by NHTSA on June 5, 2025. Details below.

What is recalled

2022-2025 Mercedes-Benz S-Class, EQE SUV, EQE, EQS SUV, and EQS vehicles with a defective Acoustic Vehicle Alerting System (AVAS) software. For the complete list of affected models, see the full recall report.

Am I affected

You are affected if you own a 2022, 2023, 2024, or 2025 Mercedes-Benz S-Class, EQE SUV, EQE, EQS SUV, or EQS. Check the complete model list at the NHTSA recall page.

What to do right now

Contact Mercedes-Benz USA customer service at 1-800-367-6372 to schedule a free software update at your dealer. If you received a notification letter in August 2025, it contains your recall number 2025070005.

Contact: Mercedes-Benz USA, LLC

The hazard

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Brands affected

Mercedes-Benz USA, LLC
Source
NHTSA
Category
Vehicles
Recall ID
nhtsa-25V366000
Recalled
June 5, 2025
Read the official notice

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