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Mercedes-Benz USA, LLC Recall

2025 MERCEDES-BENZ EQS SUV 580 4MATIC: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Updated May 28, 2024

Mercedes-Benz USA, LLC is recalling 2025 MERCEDES-BENZ EQS SUV 580 4MATIC, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE. Hazard: A sudden loss of drive power increases the risk of a crash.

Is the Mercedes-Benz USA, LLC recalled? Yes. This product was recalled by NHTSA on May 28, 2024. Details below.

What is recalled

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Am I affected

You may be affected if you own this product. Check the brand, model, and lot/date codes listed in the recall against your item.

What to do right now

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Contact: Mercedes-Benz USA, LLC

The hazard

A sudden loss of drive power increases the risk of a crash.

Brands affected

Mercedes-Benz USA, LLC
Source
NHTSA
Category
Vehicles
Recall ID
nhtsa-24V372000
Recalled
May 28, 2024
Read the official notice

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