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Mercedes-Benz USA, LLC Recall

2025 MERCEDES-BENZ EQS SUV 580 4MATIC, 2025 MERCEDES-BENZ S 580 E 4MATIC: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Updated June 5, 2025

Mercedes-Benz USA, LLC is recalling 2025 MERCEDES-BENZ EQS SUV 580 4MATIC, 2025 MERCEDES-BENZ S 580 E 4MATIC, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT. Hazard: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Is the Mercedes-Benz USA, LLC recalled? Yes. This product was recalled by NHTSA on June 5, 2025. Details below.

What is recalled

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Am I affected

You may be affected if you own this product. Check the brand, model, and lot/date codes listed in the recall against your item.

What to do right now

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Contact: Mercedes-Benz USA, LLC

The hazard

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Brands affected

Mercedes-Benz USA, LLC
Source
NHTSA
Category
Vehicles
Recall ID
nhtsa-25V366000
Recalled
June 5, 2025
Read the official notice

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