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Ram 2500 3500 Gear Display Recall

2025 RAM 3500: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Updated May 8, 2025

A software error in certain Ram 2500 and Ram 3500 trucks with a 3.5-inch cluster and column shifter can cause the gear position display to show the wrong gear, misleading you about which gear is actually selected and risking unexpected vehicle movement or a crash.

Is the Chrysler (FCA US, LLC) recalled? Yes. This product was recalled by NHTSA on May 8, 2025. Details below.

What is recalled

Certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5-inch cluster and column shifter.

Am I affected

You're affected if you own a Ram 2500 or Ram 3500 with a 3.5-inch cluster and column shifter. Check your owner notification letter mailed May 22, 2025, or contact Chrysler customer service at 800-853-1403 to confirm.

What to do right now

Contact Chrysler customer service at 800-853-1403 (recall number 36C) to schedule a free software update at a dealer. This must be done to prevent gear misalignment.

Contact: Chrysler (FCA US, LLC)

The hazard

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Brands affected

Chrysler (FCA US, LLC)
Source
NHTSA
Category
Vehicles
Recall ID
nhtsa-25V297000
Recalled
May 8, 2025
Read the official notice

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