Residential Elevators StrikeLock Door Lock Recall
Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
Updated April 30, 2026
Residential Elevators is recalling its StrikeLock hoistway door locking device, which is used to secure a landing door on residential elevators. The device can fail to prevent the elevator cab from moving while a landing door is open, creating a serious risk of a fatal fall or other severe injury.
Is the Residential Elevators StrikeLock Hoistway Door Locking Device recalled? Yes. This product was recalled by CPSC on April 30, 2026. Details below.
What is recalled
The Residential Elevators StrikeLock hoistway door locking device. It is a silver device installed into the landing door jamb of a residential elevator and looks similar to a standard door latch plate. It is used to secure the elevator's hoistway landing door.
Am I affected
You are affected if you have a residential elevator with a StrikeLock hoistway door locking device installed. The device is silver, sits in the landing door jamb, and resembles a standard door latch plate. If you are unsure whether your elevator has one installed, contact Residential Elevators or the local elevator dealer who installed your system.
What to do right now
Stop using your residential elevator immediately. Contact Residential Elevators to schedule a free repair. Call toll-free 800-832-2004, Monday to Friday, 8 a.m. to 5 p.m. ET, email [email protected], or visit www.residentialelevators.com/recall-information/strikelock-locking-device. You can also contact the local elevator dealer who installed your system.
Contact: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
The hazard
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
Brands affected
- Source
- CPSC
- Category
- Medical Devices
- Recall ID
- cpsc-26450
- Recalled
- April 30, 2026
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