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Urban Arrow Cargo Electric Bikes Recall

Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard

Updated October 1, 2026

Urban Arrow Cargo Electric Bikes is recalling Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard. Hazard: The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.

Is the Urban Arrow Cargo Electric Bikes recalled? Yes. This product was recalled by CPSC on October 1, 2026. Details below.

What is recalled

This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban Arrow Cargo L/XL (in Black and White) and Urban Arrow Tender 1000/1500 (in White). The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. “Urban Arrow” is printed on the bottom of the cargo box. The seat posts on the recalled bicycles have two silver bolts.

Am I affected

You may be affected if you own this product. Check the brand, model, and lot/date codes listed in the recall against your item.

What to do right now

Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers.

Contact: Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected] or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/en-na and click on “Product Recalls” at the bottom of the page for more information.

The hazard

The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.

Urban Arrow Cargo Electric Bikes Recall, photo 1Urban Arrow Cargo Electric Bikes Recall, photo 2Urban Arrow Cargo Electric Bikes Recall, photo 3

Brands affected

Urban Arrow Cargo Electric Bikes
Source
CPSC
Category
Sports & Outdoors
Recall ID
cpsc-27004
Recalled
October 1, 2026
Read the official notice

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