High risk Sports & Outdoors

Urban Arrow FamilyNext Pro Cargo E-Bike Recall

Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard

Updated January 29, 2026

The Fidlock buckle on Urban Arrow FamilyNext Pro Cargo E-Bikes can fail to latch fully when children are riding in the cargo box, risking injury. Gazelle USA is offering free repairs at dealerships.

Is the Urban Arrow FamilyNext Pro Cargo E-Bikes recalled? Yes. This product was recalled by CPSC on January 29, 2026. Details below.

What is recalled

Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. These are 105 inches long and 28 inches wide, feature aluminum frames with reinforced foam (EPP) cargo boxes, and come in green or black. "Urban Arrow" is imprinted on the bottom of the cargo box.

Am I affected

You're affected if you own an Urban Arrow FamilyNext Pro Cargo E-Bike with a Fidlock buckle and use it to carry children in the cargo area.

What to do right now

Stop using the e-bike immediately if children ride in the cargo area. Contact Gazelle USA toll-free at 800-838-5388 (Monday to Friday, 9 a.m. to 5 p.m.), email [email protected], or visit https://urbanarrow.com/en-na/recall to arrange a free repair. The repair includes a replacement buckle and will be done at a dealership.

Contact: Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at [email protected] or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.

The hazard

The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.

Brands affected

Source
CPSC
Category
Sports & Outdoors
Recall ID
cpsc-26236
Recalled
January 29, 2026
Read the official notice

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